SMS Feature
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Useful for low internet access users to receive notifications by SMS
The implementation of SMS within Second was done to cater to users with little to no internet connection available on their mobile devices and still requiring immediate response times.
SMS is provided through the OHV SMS technology.
Check if OHV supports your country and operators with its SMS technology through the OVH documentation: ( ).
Low connection or internet usage users.
There is no interface for the SMS bundle, but SMS texts can be changed through the SBO.
SBO > Other > Feature > SMS > SMS
There are no special workflows for the SMS feature
Users have entered their phone numbers receive text messages at the following steps:
To the asker:
Booking request accepted
Booking starting soon
Booking requested expired
Booking requested refused
To the offeror:
New booking request
Booking request expiring soon
Booking starting soon
Booking cancelled by the asker
Booking request expired
Each text message is shortened (these are editable in the SuperBackOffice) to limit the character count, as 1 text message is billed every 140 characters. Hence, a 180 character text message is billed 2 text messages, and a 430 character text message is billed 4 text messages.
Every 10 text messages sent is billed 0.70€ (taxes excluded).
Text message prices may vary depending on the destination country.
This feature is valid for, at most, 2 languages in Latin characters.
This option allows offerors to accept or refuse a booking request by text message.
When a booking request is issued, offerors receive the user’s back office, a user can verify his phone number with the following process:
The user enters his phone number in the dedicated field.
The user receives a text message.
User replies to the text message with “Yes”.
The phone number is flagged as “Verified”.
The user can perform the following actions from his back office:
Delete his phone number
Add a new phone number, along with a text message verifying this number
Only one text message is sent per verification. If sending or receiving the message fails, the user will have to delete his phone number and enter it again.
Find more information on how to manage SMS texts in the following documentation: