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  • 🟦v2.0
    • 👋Introduction
    • Front Office
      • Front interface structure
      • Log in & Register
      • Homepage
        • Vendor Homepage
        • Customer Homepage
        • Homepage (User search feature)
        • AI Search Assistant
      • Rendering types
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          • Time Based
            • Create a Listing (Time Based)
            • Edit a Listing (Time Based)
            • Show a Listing (Time Based)
            • Book a Service (Time Based)
          • Seat Based
            • Create a Listing (Seat Based)
            • Edit a Listing (Seat-Based)
            • Show a Listing (Seat-Based)
            • Book a Listing (Seat-Based)
          • Flat Rate
            • Create a Listing (Flat Rate)
            • Edit a Listing (Flat-Rate)
            • Show a Listing (Flat Rate)
            • Book a Listing (Flat Rate)
        • Uncommoditized Rendering types
          • Request for Proposal (RFP)
            • Create a Request for Proposal (RFP)
              • RFP Assistant
            • RFP page (RFP)
            • Bid proposals (RFP)
      • Listing details supported by AI
      • Platform Subscriptions
      • Quote requests (Quote)
      • Upgrades management
      • Discount Coupons
      • Search result pages
        • Listings search results page (Time-Based mode)
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        • Users search results page (User search feature)
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    • Dashboards
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      • User KPI - Homepage
        • User KPI (Time-Based, Seat-Based, Flat-Rate, RFC)
        • User KPI (RFP bundle)
      • Messages dashboard
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      • Bids dashboard (RFP rendering type)
      • Request for proposals dashboard (RFP rendering type)
      • Bookings dashboard
        • Bookings dashboard (Time-Based rendering type)
        • Mediation management dashboard (Mediation feature)
        • Bookings dashboard (Subscription)
      • Listings dashboard
      • Platform Subscriptions
      • Payments dashboard
        • Payments dashboard (Time-Based rendering type)
        • Invoices (Flat-Rate rendering type)
      • Reviews dashboard
      • User profile dashboard
        • User profile dashboard (All rendering types)
        • User profile dashboard (User search feature)
    • SuperAdmin
      • Accessing the Backoffice
      • Navigating the Backoffice
      • Platform KPI - Homepage
      • Listings
        • Viewing and managing listings
        • Listings categories management
        • Listings attribute management
      • Coupon
      • Mediation
      • Bookings
        • Bookings management
        • Bids management
        • Quotes Management
        • Payments management
        • Reviews management
      • Users
        • Viewing and managing users
        • User categories management
        • User attributes management
        • Users messages management
        • Contact management
      • Platform Subscriptions
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      • Access rights
        • Administrators management
        • Rights management
        • Roles management
      • Contents
        • Header menus
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        • Pages
          • Guide: manage a page's slug
          • Guide: add contents to internal pages
        • Interface texts
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      • Configurations
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          • Artificial Intelligence Features
            • AI Settings
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            • Rendering Type Auto Suggestion
      • Setting up Third Party API accounts
      • OAuth
      • Service templates management
        • Service templates (Flat-Rate rendering type)
        • Subscription service templates (Flat-Rate rendering type)
      • Settings
        • Home Page Media
        • Home Page Setup
    • Core Concepts
      • Time-Based rendering type
      • Flat-Rate rendering type
        • Subscription
      • Seat-Based Rendering type
        • Stock Feature
      • Request for proposal bundle (RFP)
      • Quote Feature
      • Platform Subscription
      • User search feature
      • Calendar Sync feature
      • Mediation feature
      • Typesense feature
      • Listing Alert feature
      • Upgrades feature
      • Coupon Feature
      • SMS Feature
      • Listing Search Advanced Feature
      • Recaptcha Feature
      • Payment Service Provider features (PSP)
        • Stripe bundle (PSP) - Business rules
          • Dashboard Stripe - Subscription Feature
        • Mangopay bundle (PSP) - Business rules
          • Dashboard Mangopay - Subscription Feature
          • Bank Wire Transfer Payment (Banking Alias) / RFP rendering type (Request for Proposal)
      • Search Engine Optimization (SEO)
      • Maildev
      • Audit
      • General Data Protection Regulation (GDPR)
      • Google Tools
      • Users Onboarding
    • Glossary
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© Second SAS

On this page
  • Definition
  • Create a payment
  • Read a payment
  • Update a payment
  • Delete a payment
  • Related resources

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  1. v2.0
  2. Dashboards
  3. Payments dashboard

Payments dashboard (Time-Based rendering type)

User’s payment history

PreviousPayments dashboardNextInvoices (Flat-Rate rendering type)

Last updated 11 months ago

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Path: Dashboard > payments

Definition

User payment history is displayed on the payment dashboard page. Users can also access invoices through this page.

WHO CAN USE THIS FEATURE?

Switch users: All logged-in users

Non-Switch users: All logged-in offerors

Non-Switch users: All logged-in askers

Create a payment

As an asker, payments are made during the booking process.

Read a payment

According to their role, users can see all transactions made or received on this page. On switch platforms, both views are available via dedicated buttons located on the top right corner of the dashboard page.

Each transaction (figure 1) displays:

  • “No. Transaction”: a unique transaction ID.

  • “No. Booking/ Quote”: the related booking’s ID.

  • “Invoice date”: invoice creation date.

  • “Payment type”: type of payment (standard booking payment, refund due to cancellation, refund due to mediation).

  • “Total”: The total amount paid or received.

  • “Invoice/receipt” icon: transaction invoice download link.

This invoice concerned only the fees charged by the platform, it is not related to the service.

The offeror has to send himself the invoice of the service.

Update a payment

Users cannot update payments.

Askers can cancel a booking request which will automatically create a refund.

Users can open a mediation (if the bundle is enabled) to request administrator intervention and potentially have the administrator update the payment terms if deemed relevant and justified.

Delete a payment

Users cannot delete payments.

Askers can cancel a booking request which will automatically create a refund.

Users can open a mediation (if the bundle is enabled) to request administrator intervention and potentially have the administrator update the payment terms if deemed relevant and justified.

Related resources

SBO:

Business rules:

As an offeror, payments are received once the service is done. A service is considered done depending on the platform’s configuration and parameters. However, by default, a payment is sent manually by authorized administrators through their dashboard. To learn more about how payments are sent by administrators, please refer to .

🟦
[1.13.X] Payments management
Payments management
Payment Service Provider (PSP) - Business rules
Definition
Create a payment
Read a payment
Update a payment
Delete a payment
Related resources
figure 1