Contact page
Understanding and managing the ‘Contact us’ page used by users to communicate with your organization
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Understanding and managing the ‘Contact us’ page used by users to communicate with your organization
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The contact us page allows users to contact the administrator of the platform via a form.
WHO CAN USE THIS FEATURE?
All users
A contact request is created when the user clicks the “Submit” button after filling the mandatory fields of the contact form and accepting the Recaptcha, Privacy policy, and Terms and Conditions.
The contact page is a form (figure 1) users have to fill out.
The following information is requested:
First name
Last name
Email (to allow for administrator reply)
Phone number
The subject of the message
Message
Users can not update the contact page
Users can not delete the contact page
SBO :
Business rules:
Only the super-administrator or administrators (who have the right to do so) can see the message in the “Contact” section of the SBO:
