Bookings dashboard (Subscription)

This page enables users to access subscription requests made, and received, as well as their status.

Path: Dashboard > Bookings

• Definition

• Create a subscription

• Read a subscription block

  • Subscription details

• Update a subscription

• Delete a subscription

• Related resources

Definition

A subscription is an entity created when a user makes a subscription request via a public listing.

WHO CAN USE THIS FEATURE?

Switch users: All logged-in users

Non-Switch users: All logged-in offerors.

Non-Switch users: All logged-in askers.

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Create a subscription

The process of creating a subscription request is described in detail here: Booking confirmation pages (Subscriptions).

Read a subscription block

All subscription requests are displayed in the subscription dashboard in the form of subscription blocks.

Each subscription block (figure 1) displays:

• The related listing’s media elements (slider)

• The subscription’s price per frequency

• The booked listing’s title

• The subscription’s period dates

• The subscription’s location

• The subscription’s duration

• The subscription offeror

• The message is linked to the subscription request if available.

• The subscription’s status (and if applicable the remaining time before expiration)

The “Open” button in the top right corner of each subscription block (figure 1) redirects the user to the subscription’s details.

figure 1

Subscription details

Path: Dashboard > Bookings > subscription #XXXX[…]XXXX

A subscription’s detailed page displays (figure 2):

• The subscription ID

• The status

figure 3

A top page banner (figure 3) displays the subscription status and its total price.

figure 3

In the page’s main body, several elements are displayed:

An overview of the listing (figure 4) related to this subscription:

• The listing’s media elements

• The listing’s name

• The listing’s default price

figure 4

The date & location (figure 5.1 & 5.2) are a reminder of:

• The subscription’s start and end date (figure 5.1) as well as its duration

figure 5.1

• The location (figure 5.2) where the service will take place and any additional information (e.g.: floor number, apt number, code, etc)

figure 5.2

The platform services (figure 6) detail the fees and/or commissions charged by the platform.

figure 6

The “subscription” part (figure 7) details the status of the current period of the subscription and displays a summary of past or future subscription periods.

Learn more on subscription period statuses for inter-user subscription bundles here: Inter-users subscription - Subscription Period Status

figure 7

At the end of the main body, a price banner (figure 8) indicating the subscription’s total price per period is displayed.

figure 8

On the right-hand side of this page are displayed additional information elements:

The offeror block with offeror profile information (figure 9).

figure 9

The status history block (figure 10.1) located under the offeror card displays the evolution of the subscription’s status. It is sorted from the most recent to the oldest status.

figure 10.1

This block is collapsed by default. Clicking the “+” icon on the right side of the block (figure 10.2) expands the block.

figure 10.2

Similarly, a cancellation policy block (figure 11) is displayed right under the status history block. It is by default collapsed and can also be expanded.

figure 11

Update a subscription

Users can update subscriptions depending on their roles.

• As an asker, subscriptions can be canceled, by clicking on the “Cancel” button, at the end of the booking page. (figure 12)

• As an offeror, subscriptions can be accepted, declined, or canceled.

Subscription statuses are automatically updated when any of the above-described updates are performed.

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Delete a subscription

Users cannot delete subscriptions.

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Related resources

SBO:

• Subscription service templates (Flat-Rate rendering type)

Front:

• Listing page (Subscription)

• Listing deposit (Subscription)

• Booking confirmation pages (Subscription)

Dashboard:

• Listings dashboard (Subscription)

Business rules:

• Subscription - Business rules